Customer Service Executive

Job Summary:

We are looking for a fresher or experienced person from the ECE department to provide exceptional customer service, troubleshoot, and maintain our products/equipment. The ideal candidate will possess excellent technical skills, strong client handling abilities, and a valid bike license.

Responsibilities:

- Install, configure, and maintain products/equipment at client sites

- Troubleshoot and resolve technical issues promptly

- Provide excellent customer service and support

- Conduct regular maintenance and upkeep of equipment

- Coordinate with internal teams for timely issue resolution

- Meet and greet clients, understand their requirements, and provide tailored solutions

- Prepare and submit service reports, maintenance records, and other documentation

- Continuously update knowledge on new technologies and products

Requirements:

- B.E. in Electronics and Communication Engineering (ECE)

- Fresher or minimum 1 year experience in a similar service role

- Male and female candidate

- Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP, etc.)

- Excellent interpersonal, and client handling skills

- Strong problem-solving and analytical abilities

- Ability to work independently and as part of a team

Job Type: Full-time

Pay: From ₹17,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Education:

• Diploma (Required)

Language:

• English (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Speak with the employer
+91 8754511475