Customer Service Executive in Thane

Job Description

Key Responsibilities Respond to inquiries via calls, emails, and messages regarding services, pricing, schedules, and negotiations. Handle new bookings, maintain appointment calendars, and ensure accurate entry of customer and move-related information. Address and resolve customer complaints professionally, escalating complex issues when required. Communicate service details, procedures, and potential challenges related to moving. Keep customers updated on move progress, including schedule changes, arrival times, and any delays. About Company: Rio Moving is a moving and delivery service company across the United States. We provide the most innovative way to move household goods across towns in a secure & affordable way, guaranteed. Show more Show less