Company Description Rio Moving is a leading US-based logistics company specializing in efficient and reliable moving and transportation services. We offer customized solutions for residential moves & commercial relocations. Role Description Customer Interaction: Handle phone calls, emails, and text messages, responding to inquiries about moving services, pricing, scheduling, and negotiations. Booking Management: Process new bookings, manage appointment schedules, and ensure accurate record-keeping of customer information and move details. Complaint Resolution: Address customer concerns and complaints in a professional and timely manner, escalating issues when necessary. Information Provision: Provide clear and accurate information about moving services, procedures, and potential issues that may arise during the move. Communication: Keep customers informed about their move's progress, including scheduling changes, arrival times, and any unexpected delays. Record Keeping: Maintain detailed records of customer interactions, inquiries, and resolutions, ensuring accurate documentation for future reference. Customer Satisfaction: Strive to exceed customer expectations by providing exceptional service and building strong relationships. Process Improvement: Identify areas for process improvement based on customer feedback and suggest solutions to enhance the overall customer experience. Required Skillset: Understanding of the American Accent Confidence to speak in English Good with basic Maths Good with basic computer skills like word, excel, powerpoint etc. Show more Show less

About the job: Are you a master of effective communication and a passionate sales professional? Rio Moving Company is seeking a Sales Representative to join our team and help us grow our business. As a Sales Representative, you will have the opportunity to work with a dynamic team, build relationships with customers, and provide top-notch service to clients looking to move their homes or offices. Key responsibilities: 1. Develop and maintain relationships with new and existing customers to drive sales growth. 2. Conduct outbound sales calls and emails to generate leads and follow up on inquiries. 3. Provide accurate and timely quotes to customers based on their unique moving needs. 4. Collaborate with the operations team to ensure seamless transitions for customers during the moving process. 5. Meet and exceed sales targets to contribute to the overall success of the company. 6. Continuously improve your knowledge of our services and industry trends to better serve our customers. If you are a motivated and results-driven individual with exceptional communication skills, we want to hear from you! Join our team at Rio Moving Company and help us provide exceptional moving services to our valued customers. Apply now and take the next step in your sales career! Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-06-07 23:59:59 Skills required: Effective Communication About Company: Rio Moving is a moving and delivery service company across the United States. We provide the most innovative way to move household goods across towns in a secure & affordable way guaranteed.

Key Responsibilities Respond to inquiries via calls, emails, and messages regarding services, pricing, schedules, and negotiations. Handle new bookings, maintain appointment calendars, and ensure accurate entry of customer and move-related information. Address and resolve customer complaints professionally, escalating complex issues when required. Communicate service details, procedures, and potential challenges related to moving. Keep customers updated on move progress, including schedule changes, arrival times, and any delays. About Company: Rio Moving is a moving and delivery service company across the United States. We provide the most innovative way to move household goods across towns in a secure & affordable way, guaranteed. Show more Show less

Industry: Logistics - Packers & Movers Job Summary We're looking for a friendly and organized Customer Support Representative to assist clients with booking, service inquiries, and issue resolution. You’ll be the first point of contact, ensuring a smooth and stress-free moving experience. Shift: US/Night Shift - Flexible for Rotational Shifts Key Responsibilities Respond to customer inquiries via phone, email, and chat. Provide service information and assist with bookings. Resolve issues related to delays, damage, or service concerns. Coordinate with moving teams for scheduling and updates. Maintain accurate customer records and follow up after service. About Company: Rio Moving is a moving and delivery service company across the United States. We provide the most innovative way to move household goods across towns in a secure & affordable way, guaranteed.