Jobs
Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent

Home
>
Jobs in thane
>
Sutherland
>
Customer Service Executive | Email & Voice Blended Process

Customer Service Executive | Email & Voice Blended Process

Sutherland

0 - 2 years

1 - 3 Lacs

Thane Navi mumbai Mumbai (all areas)

Posted:2 hours ago| Platform:

Apply

Skills Required

blended process communication skills handling customer queries customer service customer support solving queries semi voice customer satisfaction complaint handling query resolution customer queries customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

actively hiring Customer Service Executives

performance-based incentives

Roles & Responsibilities:

Handle customer queries Via
Email (70%) and Voice calls (30%)
Provide accurate, timely, and professional support to customers.
Maintain
records and documentation
of interactions.
Follow
process guidelines and quality standards.
Escalate unresolved issues to appropriate teams.

Eligibility / Who Can Apply:

Qualification:
HSC & Above
Experience:
Freshers & Experienced candidates welcome
Comfortable working in US
rotational shifts

Work Days:
5 Days per week |
Weekly Offs:
2 Days (Rotational US Shifts)

Salary & Benefits:

Performance-based incentives included.
Benefits:
3,550 per month if commuting on your own. Company-provided two-way cab available for candidates within 25 KM of Airoli.

Contact Details:

HR Name:

call

NOTE : Sutherland never requests payment or favors in Exchange for Job Opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.com

More Jobs at Sutherland

International Voice Support || Day Shift

Thane, Navi mumbai, Mumbai (all areas)

Experience: Not specified

INR 1 - 3 Lacs

Urgent Hiring For international voice process

Chennai

Experience: Not specified

INR 0 - 3 Lacs

International Voice Process - Work from Home

Navi mumbai

Experience: Not specified

INR 1 - 3 Lacs

Lead Learning & Development Specialist - US Market

Chennai

5.0 - 10.0 yrs

INR 5 - 10 Lacs

RPA Process Admin

Chennai, Tamil nadu, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.