Customer Service Executive (CSE)

As a Customer Service Executive at Edujam LLP, you will play a crucial role in resolving student queries, generating references, and contributing to student satisfaction and business growth. Your primary responsibilities will include: - Responding to student queries through phone and email - Understanding and resolving academic or technical issues efficiently - Generating student references through regular follow-ups and engagement - Maintaining detailed and accurate records in CRM or internal systems - Coordinating with internal teams to ensure a smooth student support experience - Maintaining a positive, helpful, and empathetic approach at all times Qualifications required for this role include: - Graduate in any discipline - Strong communication skills in English and Hindi - Basic computer knowledge and comfort using support or tracking tools - Ability to multitask, prioritize, and manage time effectively - A learner's mindset with a positive, team-oriented attitude Edujam LLP offers a fixed monthly salary ranging from 16,000 to 22,000 based on qualifications and interview, along with unlimited monthly incentives based on performance. Additionally, you will receive professional training, mentorship, and the opportunity to build a long-term career in the EdTech industry. If you are passionate about education and student support, and possess the required qualifications, send your updated resume to rizan.hredujam@gmail.com to apply for the position of Customer Service Executive at Edujam LLP. Join us at Edujam LLP and step into the EdTech space to begin a rewarding career as an Academic Support Executive. Help students succeed while growing your own career. As a Customer Service Executive at Edujam LLP, you will play a crucial role in resolving student queries, generating references, and contributing to student satisfaction and business growth. Your primary responsibilities will include: - Responding to student queries through phone and email - Understanding and resolving academic or technical issues efficiently - Generating student references through regular follow-ups and engagement - Maintaining detailed and accurate records in CRM or internal systems - Coordinating with internal teams to ensure a smooth student support experience - Maintaining a positive, helpful, and empathetic approach at all times Qualifications required for this role include: - Graduate in any discipline - Strong communication skills in English and Hindi - Basic computer knowledge and comfort using support or tracking tools - Ability to multitask, prioritize, and manage time effectively - A learner's mindset with a positive, team-oriented attitude Edujam LLP offers a fixed monthly salary ranging from 16,000 to 22,000 based on qualifications and interview, along with unlimited monthly incentives based on performance. Additionally, you will receive professional training, mentorship, and the opportunity to build a long-term career in the EdTech industry. If you are passionate about education and student support, and possess the required qualifications, send your updated resume to rizan.hredujam@gmail.com to apply for the position of Customer Service Executive at Edujam LLP. Join us at Edujam LLP and step into the EdTech space to begin a rewarding career as an Academic Support Executive. Help students succeed while growing your own career.