Customer Service Executive

Aaron MS Pvt Ltd

1 - 6 years

0 - 1 Lacs

Kolkata

Posted:2 months ago| Platform:

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Skills Required

Excellent communication and able to work in shifts. Experience in travel industry is a plus. multitasking and CRM skills. Fluent in English & Hindi. Travel industry knowledge preferred. Flexible customer focus detail-oriented problem-solving

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities: The Customer Service Executive will handle customer queries, bookings, and complaints across phone, email, and chat. Responsibilities include providing travel information, resolving issues promptly, ensuring customer satisfaction, updating records, and coordinating with internal teams to deliver seamless service. Preferred Candidate Profile: The ideal candidate should have excellent communication skills, a customer-first attitude, and proficiency in CRM tools. Fluency in English and Hindi is essential; knowledge of regional languages is a plus. Prior experience in travel, tourism, or hospitality is preferred. Candidates must be adaptable & detail-oriented.

More Jobs at Aaron MS Pvt Ltd

Customer Service Executive

Kolkata

1 - 6 yrs

INR 0 - 1 Lacs

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Customer Service Executive