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On-site

Job Type

Full Time

Job Description

Company Description

Kyocera Document Solutions India Pvt. Ltd. is a subsidiary of Kyocera Corporation, a global company with a strong presence in over 140 countries. With a focus on customer satisfaction and innovation, Kyocera ensures the best solutions are delivered to clients from various industries. The company has over 11 branch offices in India and a dedicated workforce striving for excellence in document output solutions.

Role Description

This is a full-time on-site Customer Service Engineer role located in Dehradun. The Customer Service Engineer will be responsible for providing field service, customer support, technical support, troubleshooting, and ensuring customer satisfaction on a day-to-day basis.

Qualifications

  • Customer Satisfaction and Customer Support skills
  • Technical Support and Troubleshooting abilities
  • Experience in field service
  • Strong problem-solving skills
  • Excellent communication and interpersonal skills
  • Technical background or certification in relevant field
  • Ability to work independently and in a team

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