Customer Service (backend Process)

As a Customer Service (Backend) representative, your role will involve handling customer queries and concerns with professionalism and efficiency to ensure customer satisfaction and loyalty to the organization. **Key Responsibilities:** - Provide timely and accurate assistance to customers - Maintain a high level of professionalism in all customer interactions - Handle customer queries through various communication channels - Ensure customer issues are resolved promptly and effectively **Qualifications Required:** - Graduates preferred - Excellent English communication skills - Customer service experience is an advantage - Immediate joiners are preferred The company offers fixed shifts with weekends off, providing a healthy work-life balance. A dynamic team operates on a 5-day work schedule, with cab facilities provided for night shift employees. You will receive a competitive salary ranging from 16k to 25k in hand, along with benefits including commuter assistance, health insurance, life insurance, paid sick time, paid time off, and provident fund. Full-time and permanent employment opportunities are available for freshers, with various shift options such as day shift, evening shift, fixed shift, Monday to Friday, morning shift, night shift, and US shift. Fluency in English is a mandatory requirement for this role, and the work location will be in person to ensure a collaborative work environment for all employees. For further details and to apply for this position, please contact HR Ritu at 8262884701.,