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PVR Cinemas Ltd
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Customer Service Associate

Customer Service Associate

PVR Cinemas Ltd

0 - 4 years

0 Lacs

uttar pradesh

Posted:12 hours ago| Platform: Shine logo

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Skills Required

customer service communication skills team player

Work Mode

On-site

Job Type

Full Time

Job Description

You will be working as a Service Associate at PVR Cinemas in Prayagraj, Uttar Pradesh. Your main role will involve providing excellent customer service, assisting patrons, and ensuring smooth cinema operations. Key Responsibilities: - Greet and assist customers courteously. - Guide guests to their respective screens and seats. - Check tickets and ensure proper entry and seating. - Manage the crowd during entry, interval, and exit. - Maintain cleanliness in lobbies, screens, and restrooms. - Operate POS counters for food & beverage sales. - Coordinate with other departments for smooth operations. Qualifications & Skills: - Minimum Qualification: 12th Pass (Higher Secondary). - Good communication skills in basic English is mandatory. - Pleasant personality with a customer-first approach. - Ability to work in shifts, including weekends and holidays. - Team player and quick learner. The company, PVR Cinemas, offers benefits such as paid sick time and Provident Fund. The job types available are Full-time, Permanent, and Fresher roles. Shift availability includes Day Shift and Night Shift. The work location is in person at Prayagraj, Uttar Pradesh.,

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Customer Service Associate