Posted:1 day ago|
Platform:
On-site
Full Time
Location: Malad, Mumbai / Thane
Shifts: Rotational, majority Night & Midnight shifts
Job Responsibilities:
Handle inbound customer interactions with zero idle time.
Promote brand value with a positive and professional approach.
Skills Required:
Excellent English communication skills (International Voice experience is mandatory).
Strong team player with feedback implementation ability.
Positive attitude and customer-first mindset.
Willingness to work in rotational/night shifts & weekends.
Domain knowledge in Banking & Cards (preferred, not mandatory).
Candidate Eligibility (Strict Criteria):
Must have minimum 1 year International Voice (BPO) experience
Must be currently working as a Call Center Agent Graduation is compulsory (exceptions: HSC with 18+ months BPO exp).Must be located in Mumbai or Thane only.No long career gaps. Last experience must be in International Voice Agent level only.
Qualification & Experience:
Graduate & above with 9 months 10 years contact center experience.
HSC with 18 months 10 years contact center experience.
Interview Process:
HR Screening
V&A (Voice & Accent)
Operations Round
INTERESTED Can call or whatsapp on - 8879095831
Regards
Aman
Vibrantzz Management Services
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