Customer Service Associate

1 - 4 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greetings from Vibrantzz Management Services

BANKING PROCESS

Location: Malad, Mumbai / Thane 

Salary: Up to 9 LPA


Shifts: Rotational, majority Night & Midnight shifts

Job Responsibilities:

Handle inbound customer interactions with zero idle time.

 

Promote brand value with a positive and professional approach.

Skills Required:

Excellent English communication skills (International Voice experience is mandatory).

Strong team player with feedback implementation ability.

Positive attitude and customer-first mindset.

Willingness to work in rotational/night shifts & weekends.

Domain knowledge in Banking & Cards (preferred, not mandatory).

Candidate Eligibility (Strict Criteria):

Must have minimum 1 year International Voice (BPO) experience 
Must be currently working as a Call Center Agent Graduation is compulsory (exceptions: HSC with 18+ months BPO exp).Must be located in Mumbai or Thane only.No long career gaps. Last experience must be in International Voice Agent level only.

Qualification & Experience:

Graduate & above with 9 months 10 years contact center experience.

HSC with 18 months 10 years contact center experience.

 

Interview Process:

HR Screening

V&A (Voice & Accent)

Operations Round

 

INTERESTED Can call or whatsapp on - 8879095831

Regards

Aman

 

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