Customer Service Associate (International Chat)

As a prospective candidate for the role at TELUS DIGITAL in Noida, Uttar Pradesh, you will be responsible for the following: - Handling multiple chats concurrently, typically 2-3 at the same time. - Answering a diverse range of inquiries and resolving various customer service issues efficiently. - Processing transactions involving significant amounts of money with a high level of accuracy. - Operating within a highly structured schedule, dedicating a full day to assisting customers via phone. - Demonstrating strong customer service skills, including diplomacy and the ability to defuse tense situations effectively. - Processing customers" orders meticulously to ensure accuracy and completion. In order to be considered for this position, the ideal candidate should possess the following qualifications: - 0.6-3 years of experience in International Chat Support. - Excellent communication skills to effectively engage with customers. - Graduation is a mandatory requirement. - Willingness to work in rotational shifts and enjoy rotational week offs. Additionally, some perks and benefits that come with this role include: - Competitive salary ranging from 2.95 to 3.43 LPA. - Transportation facilities provided on both sides. - Comprehensive medical and life insurance coverage. If you meet these qualifications and are looking to join a dynamic team at TELUS DIGITAL, don't miss the opportunity to attend the walk-in interview scheduled for 4th October 2025, between 12:00 PM and 5:00 PM IST at Tower-6, UG Floor, Candor Techspace, Sector 135, Noida, Uttar Pradesh, 201304.,