Customer Service Associate

0 years

2 - 3 Lacs

Posted:12 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Service Associate – Medical Billing (Voice Process)

Job Location: Jaipur

Job Description:
We are hiring Customer Service Associates for a medical billing (voice) process related to appointment scheduling. The role requires strong communication skills and prior BPO experience.

Key Responsibilities:

  • Handle customer service calls related to appointment scheduling (medical billing process).
  • Ensure accurate communication and documentation of customer interactions.
  • Deliver excellent customer support in line with US process requirements.

Eligibility Criteria:

  • Graduate/Undergraduate from any stream.
  • Minimum 6 months of BPO experience.
  • Strong verbal communication skills.
  • Must clear B2 US Voice Versant assessment.

Compensation:

  • Salary: ₹26,000 CTC

Interview Rounds:

  • HR Round
  • 2 Operations Rounds

Work Schedule:

  • 5.5 days working with rotational shifts and week-offs.
  • Rotational night shifts applicable.

Transportation:

  • Up to 180 night shifts allowed for male employees.
  • One-sided cab facility for female employees during odd hours.

Important Note:
Hire Lab Career Solutions does not charge any fees for job opportunities.

Job Types: Full-time, Permanent

Pay: ₹24,000.00 - ₹26,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer
+91 9589016930

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