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Customer Service Associate

0 - 3 years

3 - 5 Lacs

pune

Posted:4 hours ago| Platform: Naukri logo

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Skills Required

customer service marketing lead generation social media marketing customer care desktop computer system sales crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Resposnibilities
  • Communicate correctly and clearly with all customers, both in written and verbal formats.
  • Understand and state customer issues clearly using good comprehension skills.
  • Concentrate and follow customer issues through to resolution without distraction.
  • Compose grammatically correct, concise, and accurate written responses.
  • Work successfully in a team environment and operate effectively when working independently.
  • Requirements
  • Computer knowledge/skills: Ability to use a desktop computer system.
  • Excellent typing skills.
  • Excellent communication skills (written and verbal), ability to communicate correctly and clearly with all customers.
  • Good comprehension skills ability to clearly understand and state the issues customers present.
  • Ability to concentrate follow the customer's issues without distraction to resolution.
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response.

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