Customer Service Associate (Female)

Role Overview: You will be responsible for managing lead generation and ensuring successful enrollment by utilizing your proactive and persuasive skills. Strong attention to detail and excellent communication skills are essential for this role. Key Responsibilities: - Explain the features, benefits, and structure of our services to potential clients and address any queries they may have. - Maintain records accurately and submit financial reports in a timely manner. - Counsel prospective students by providing detailed explanations of the features, benefits, and structures of our services. Qualifications Required: - Bachelor's degree in any discipline. - Strong communication skills in Tamil and English, along with excellent interpersonal skills. - Prior experience in Edtech sales is mandatory. - Proficiency in MS Office and basic record-keeping is essential. Please note that the job type for this position is full-time. In addition to the above, the company offers paid sick time and Provident Fund benefits. The work location is in Nagercoil, Tamil Nadu, and you must be able to reliably commute or plan to relocate before starting work. A preferred educational requirement is a Bachelor's degree, and a minimum of 1 year of customer support experience is required. Please be aware that the work location for this role is in person.,