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Customer Service Associate

Customer Service Associate

ACME SERVICES PRIVATE LIMITED

2 - 4 years

4 - 6 Lacs

Mumbai

Posted:3 months ago| Platform:

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Skills Required

Customer Service iCore 3iCore 5 Windows 10 4-8 GB Ram

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. We are looking for customer service executives for inbound and outbound customer service operations. 2. We need someone who may resolve customer queries, concerns and escalations across channels - calls, chats, emails and social media. 3. You are expected to work very closely with cross-functional teams to provide instant solutions to customers. Mandate requirements - Must have own laptop with genuine Windows 10, iCore 3iCore 5 with 4-8 GB Ram or above configuration. - Must have a dedicated workspace at home to ensure no background noise for customer interactions [Calls/Chats etc] - Must have an Internet speed of a minimum of 50 Mbps - Good Quality Headsets. - Power backup in case there are frequent power failures.

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ACME SERVICES PRIVATE LIMITED

www.acmeservices.com

Information Technology

Tech City

150 Employees

841 Jobs

Key People

John Doe

Chief Executive Officer
Jane Smith

Chief Technology Officer
Alice Johnson

Head of Marketing

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