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3.0 - 8.0 years
0 - 0 Lacs
bangalore
On-site
Job Description: White Horse Manpower is hiring L1 Desktop Support Engineers with hands-on experience in Windows environment support for top MNC clients. If you're passionate about troubleshooting and customer service, walk in and start your IT career with leading organizations. Key Responsibilities: Provide first-level technical support for desktops, laptops, and peripheral devices Troubleshoot issues related to Windows OS, MS Office, email, and network connectivity Log, track, and resolve tickets via ITSM tools (e.g., ServiceNow, Remedy, Freshdesk) Perform basic hardware diagnostics and software installations Escalate unresolved issues to L2/L3 teams following standard procedures Maintain asset records and update documentation regularly Required Skills: Good knowledge of Windows 10/11 OS and basic networking Familiarity with Active Directory , user account management , and printer setups Experience in using remote support tools (TeamViewer, AnyDesk, etc.) Strong communication and customer interaction skills Ability to troubleshoot Outlook, Wi-Fi, VPN, and basic LAN issues Educational Qualification: Diploma / B.Sc / BCA / B.Tech / Any IT-related degree Certifications like MCP / MCSA / ITIL Foundation are a plus Perks: Get placed with top Fortune 500 companies Free placement No registration or consulting fee Great opportunity for career starters and tech enthusiasts Walk-In Details: White Horse Manpower #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex Jumma Masjid Road, Bangalore 560051 Walk-In Timing: Monday to Saturday, 9:00 AM 6:00 PM Contact Nisha / Team at: 8550878550, 8884572014 / 15, 9620333533 / 433, 9844020938, 8494849452, 9620330300, 9036525353, 9036324343
Posted 2 weeks ago
5.0 - 10.0 years
5 - 12 Lacs
Hyderabad, Bengaluru
Work from Office
Manage a team of technical executives in service desk operations. Main objective of the role will be to supervise the day-to-day delivery performance of the team The role will also require the individual to motivate, mentor, coach and groom the team Required Candidate profile Ensure process & KM compliance along with meeting client and internal commitments. Own all customer escalations and complaints. Ensure team meets/exceeds metrics: CSAT, FCR, AHT, resolution rate Perks and benefits Perks and Benefits
Posted 1 month ago
6.0 - 10.0 years
35 - 50 Lacs
Noida, Bengaluru
Work from Office
Educational : Engineering graduate (Computer/Electronics). Experience: Should have at least 6-10 years of relevant experience. Must have : At least 6-10 years of experience specialized in System Administration working on Redhat Linux, SUSE Linux, AIX, Cent OS. Involved in installation, configuration and administration of RHEL 4.x/5.x/6.x/7.1, SLES 10/11/12). Experience in System Administration, System Builds, Server builds, Installs, Upgrades, Patches, Migration & Trouble shooting. Should have good working knowledge to administer LDAP, DNS servers. Should have good networking concepts and HW support experience. Ability to priorities tasks and work under pressure Collaboration capability, Team work sprint, Personable, professional demeanour. Effective written and verbal communication skills in English. Preferred : Good working knowledge of Foreman, Elk, Grafana Role : Would be member of Core Unix global system admin team Would be required to work on Global projects & rollouts.
Posted 1 month ago
5.0 - 8.0 years
19 - 20 Lacs
Bengaluru
Work from Office
Job Summary: We are looking for a highly skilled MDM & Intune Specialist with 58 years of experience in Managing enterprise mobile and endpoint environments. The ideal candidate will have deep Expertise in Microsoft Intune for iOS and Android device management, with working knowledge of SCCM (System Center Configuration Manager) for Windows endpoints. Experience with Samsung Knox EFOTA and Windows Intune is a plus. Key Responsibilities: Mobile Device Management (MDM) Intune (Primary Focus): - Configure, deploy, and manage iOS and Android devices using Microsoft Intune. - Create and maintain compliance policies, Configuration profiles, app protection policies, and conditional access. Manage mobile application Deployment, updates, and lifecycle using Intune and Apple/Google enterprise tools. - Integrate with apple Business Manager (ABM) and Android Enterprise for seamless device provisioning. Monitor and troubleshoot device enrollment, policy application, and user access issues. Endpoint Management SCCM & Windows Intune (Secondary): - Support Windows 10/11 device Management using Intune and SCCM. - Assist in co-management scenarios between SCCM and Intune. - Deploy and manage Windows updates, software packages, and compliance baselines. - Maintain SCCM infrastructure, including distribution points, collections, and reporting. Optional/Preferred: - Manage Samsung Knox EFOTA for firmware updates and policy enforcement On Samsung Android devices. - Automate tasks using PowerShell or Graph API for Intune and SCCM. - Collaborate with security teams to ensure endpoint compliance, data protection, and Zero-trust policies. Required Skills & Qualifications: 58 years of hands-on experience with Microsoft Intune and MDM for iOS and Android. Strong Understanding of mobile security, compliance frameworks, and conditional access. Experience with SCCM for Windows device management and software deployment. Familiarity with Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment. Good understanding of Azure AD, Endpoint Security, and Microsoft 365 ecosystem. Strong troubleshooting, documentation, and communication skills. Nice to Have: - Experience with Samsung Knox EFOTA. - Microsoft certifications (e.g., MD-102, MS-102, SC-300). - Experience with PowerShell scripting or Graph API for automation.
Posted 1 month ago
1.0 - 5.0 years
1 - 5 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Desktop Support Engineer: - 1-4 years of experience with IT operation, Installation, configuration and troubleshooting of end-user systems. Basic knowledge of network and servers Certification like MCSE or CCNA would be preferred. Excellent communication skills Worked on office365, windows 8 and Windows 10 Should have sound knowledge of Windows AD, Azure and Office365 Open to night shift (Rotational shift)
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Summary: We are seeking a proactive and detail-oriented System Administrator with a strong focus on end-user support. The ideal candidate will have proven experience troubleshooting Windows 10/11, supporting Microsoft Office applications, and handling basic network support issues. This role will be responsible for ensuring smooth daily operations of IT systems across laptops, desktops, and peripheral devices. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, printers, and other hardware. Troubleshoot and resolve issues related to Windows 10/11 OS and Microsoft Office 365 applications. Perform system updates, software installations, and patch management. Set up and configure new hardware and software for users. Support remote users with VPN, remote desktop tools, and connectivity issues. Handle basic network tasks such as IP configuration, printer sharing, and Wi-Fi troubleshooting. Maintain asset inventory and documentation for IT equipment. Ensure data security and compliance with IT policies. Collaborate with other IT team members to resolve complex incidents and improve system reliability. Requirements: Proven experience as a system administrator or IT support technician. Strong knowledge of Windows 10/11, Microsoft Office 365 Suite. Familiarity with Active Directory, Group Policy, and user account management. Basic understanding of networking (TCP/IP, DNS, DHCP, VPN). Ability to diagnose and resolve hardware/software issues quickly and effectively. Excellent communication and customer service skills. [Optional] Certifications like CompTIA A+, Microsoft MCP, or similar are a plus.
Posted 1 month ago
5.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Role : App Deployment Engineer Location : Bangalore Who are we looking for? A Jr-mid-senior level Application deployment engineer to manage a project for one of our client. The Individual should be passionate about technology, experienced in administration and migration . Technical Skills: Mandatory: Minimum 5+ Years Experience in Application Deployment using SCCM. Good understanding on App-V environment. Good Knowledge on Citrix Environment. Exposure & experience in deploying and troubleshooting applications across all the platforms (Win 7/10/Server & VDI’s) Excellent process knowledge and lifecycle Management of the packaging &deployment . Participate in testing and successful deployment of software to all applicable supported platforms. Good knowledge on Wintel (DFS, Storage, Networking, AD). Knowledge on SQL, WQL, WMI, PowerShell & VB Scripting Create and maintain documentation for deployment/packaging, administrative procedures, architecture, known errors, workarounds and application specific information. Experience in Incident, Problem and Change Management process Good to have: Minimum 2 years’ Experience in Application Deployment using APPV Management console (virtualized application) for Physical & Virtual environments. Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center. Behavioral Skills : Resolve technical issues of projects and Explore alternate designs Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction Train and coach members of project groups to ensure effective knowledge management activity. Qualification: Flexible in supporting any shifts ( 24/7) Including Night Shift. Education qualification: B.Tech , BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college
Posted 1 month ago
1.0 - 4.0 years
5 - 9 Lacs
Mumbai
Work from Office
PRIMARY RESPONSIBILITIES Level 1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc. Provide information on IT processes, general how-to queries and known outages. When a problem is reported, the Help Desk Analyst must analyse the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details. Escalate to appropriate Level 2 team when needed and monitor progress on critical priority tickets. Follow-up with Level 2 support teams for timely completion of tasks. This job role requires candidates to provide IT support on inbound and outbound calls, web tickets and chat. The IT Help Desk team operates on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week. TECHNICAL SKILLS: Thorough knowledge of Windows 10 and above Operating System. Good working knowledge of Windows, MS Office 365 & internet technologies. Basic knowledge of networking concepts, troubleshooting LAN/remote access problems. Expertise in configuring and troubleshooting Office365, Browser troubleshooting. Ability and willingness to learn quickly, keep knowledge current Offers of employment are conditional upon passage of screening criteria applicable to the job.
Posted 2 months ago
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