Customer Service Associate

Job Description

Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? 1. Customer service associate should respond to employee queries related to Time and Expenses and also connecting employees as required 2. Good in communication (both oral and written) and basic understanding of the accounting What are we looking for? • MyTE systems experience desired (not mandatory) • Microsoft Office skills essential, especially Excel • Excellent interpersonal and time management skills and ability to work autonomously and as part of a team • Strong communication skills, both written and verbal • Ability to prioritize work, providing accurate high-quality work under tight and often pressured deadlines • Meticulous attention to detail • Build and maintain strong professional relationships within the business • Proactive and flexible attitude • Stakeholder Management • Customer Relationship Management • Effective Written and Verbal Communication • Flexibility • Issue Management • Microsoft Office Roles and Responsibilities: 1. Customer service associate should respond to employee queries related to Time and Expenses and also connecting employees as required 2. Good in communication (both oral and written) and basic understanding of the accounting Any Graduation