Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Kochi, Kerala
>
Upsilon Network
>
Customer Service Advisor

Customer Service Advisor

Upsilon Network

0 - 3 years

1 - 2 Lacs

Kochi, Kerala

Posted:1 week ago| Platform: SimplyHired logo

Apply

Skills Required

Microsoft Excel Customer service English In-person Communication skills Office experience

Work Mode

On-site

Job Type

Full Time

Job Description

Job Position: Customer Service Advisor

Salary: ₹15,000 - ₹20,000 per month

Experience: 0 - 3 years

Retail Customer Management Experience Needed
Excel Knowledge Needed

We're looking for a friendly and proactive Customer Service Advisor to join our team.

Responsibilities:

Handling Customer Inquiries: Respond to customer questions and concerns via phone, email, and live chat.
Problem-Solving: Resolve customer issues efficiently and effectively, escalating when necessary.
Maintaining Records: Keep detailed and accurate records of customer interactions and transactions.
Retail Support: Assist with customer management tasks related to our retail operations.

Requirements:

Retail Customer Management Experience: You must have some experience in a retail environment, dealing directly with customers.
Excel Skills: A solid understanding of Microsoft Excel is essential for managing data and reports.
Communication Skills: Excellent verbal and written communication skills are a must.
Problem-Solving Ability: The ability to think on your feet and find solutions is key.
Team Player: You should be able to work well within a team and contribute to a positive work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

English (Required)
Hindi (Preferred)

Work Location: In person

More Jobs at Upsilon Network

Student Recruitment Officer

Vyttila, Kochi, Kerala

2.0 - 2.0 yrs

Salary: Not disclosed

Office Staff

Kochi, Kerala

1.0 - 1.0 yrs

INR 1 - 1 Lacs

Office Staff

Cochin

1.0 - 1.0 yrs

INR 1 - 1 Lacs

Student Recruitment Officer

India

2.0 - 2.0 yrs

INR 3 - 3 Lacs

Academic Counselor

Kottayam, Kerala

1.0 - 1.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.