As a Customer Service Advisor at EbixCash Global Services, you will be responsible for providing exceptional customer support and service to ensure customer satisfaction. This full-time on-site role, located in Nahur West, Mumbai, will require you to manage various customer service tasks and oversee the processes involved in customer service management on a daily basis. Your key responsibilities will include telecalling for sales and marketing activities, handling customer inquiries, resolving issues, and maintaining high levels of customer satisfaction. We are looking for individuals who are at least 12th pass or above, proficient in both English and Hindi languages, and have experience in BPO or customer-oriented roles, although experience is not mandatory. If you are passionate about delivering excellent customer service, possess strong communication skills, and enjoy working in a dynamic environment, then this role is perfect for you. Join us at EbixCash Global Services and be a part of our dedicated team focused on Business Process Outsourcing (BPO) Services, Business Process Management (BPM), and Customer Experience (CX) Management.,
Category: Customer Service Location: Bangalore Description: We're looking for talented Customer Service Executives in Bangalore. Requirements: 1) Tele sales (credit card, loan, product, concept, or insurance) 2) Graduates with 6 months of experience. 3) Undergraduates with 12 months of experience. 4) Versant 3 and Versant 4 preferred. 5) 18 to 30 years. 6) 6 days working.
Category: Customer Service Location: Bangalore Description: We're looking for Customer Service Executives in Bangalore location with good communication skills in English, Hindi, Tamil, and Malayalam and at least 1 year of experience in eCommerce customer service.
Category: Customer Service Location: Pune Description: We're looking for Marathi-speaking Customer Service Executives in Pune. Requirements: 1) 12th Pass & above. 2) Day Shift. 3) Basic Computer Knowledge.
Category: Customer Service Location: Pune Description: We're looking for Hindi & English speaking Customer Service Executives in Pune. Requirements: 1) Under Graduates / Graduates. 2) 6 months in outbound process. 3) Credit Card Sales preferred.
Category: Customer Service Location: Pune Description: We're looking for talented Customer Service Executives in Pune. Requirements: 1) Graduates with experience in outbound sales. 2) Good communication skills(Versant 4 and Versant 5 preferred).
Category: IT Location: Mumbai-Nahur Description: We are looking for an experienced IT Auditor with over 2 years of experience to evaluate and improve the effectiveness of IT systems, processes, and controls. The ideal candidate will identify risks, ensure compliance with regulatory requirements, and provide actionable recommendations to enhance organizational IT performance and security.
Category: Customer Service Location: Pune Description: We're looking for Bengali-speaking Customer Service Executives in Pune. Requirements: 1) Under Graduates / Graduates. 2) 6 months in outbound process. 3) Credit Card Sales preferred.
Category: Customer Service Location: Chennai Description: We're looking for English, Tamil, Malayalam, Kannada or Telugu speaking Customer Service Executives in Chennai. Requirements: 1) Under Graduates / Graduates. 2) 6 months in outbound process. 3) Credit Card Sales Sales preferred.
Category: Customer Service Location: Chennai Description: We're looking for Hindi & English speaking Customer Service Executives in Chennai. Requirements: 1) Under Graduates / Graduates. 2) 6 months in outbound process. 3) Real Estate Sales preferred.
Category: Customer Service Location: Noida Description: We're looking for talented Customer Service Executives in Noida.
Category: Sales Location: Noida Description: Tele sales of Banking products (Freshers are welcome). Requirements: 1) Minimum Graduation qualification is a must. 2) Excellent communication skills in English, Hindi. 3) Voice calling experience is mandatory for VRM. 4) Fresher’s can be considered if they are interested to work in outbound sales process. 5) Any banking process/customer service profiles eligible. 6) Required basic knowledge on Insurance, CC, Loans...etc., 7) Required good convincing skills, sales knowledge, adoptable to work at any situations. 8) Candidate need to do outcall and Explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FD's, Investment Plans etc.,). 9) Need to reach the monthly targets. 10) Need to resolve customer Queries. 11) Maintain good communication skills in Humble Manner. 12) Good Convincing skills. Perks & Benifits: 1) Fixed Working Hours 9 Hrs (1-hour Break). 2) 6 days Working (Monday to Saturday). 3) Salary Details (16000/- CTC to 20500/- CTC) Depends on candidate experience salary will be negotiable. 4) 2nd Saturday and 4th Saturday + All sunday will be Week off. 5) Complete Day shifts Timings 9:00 AM TO 6:30 PM.
Category: Customer Service Location: Noida Description: We're looking for talented Customer Service Executives in Noida.
Category: HR Location: Noida Description: Managing entire life cycle of an employee from Onboarding to Exit. Job Description: 1) Conducting employee induction for new joiners. 2) Issuing Warning letters for escalations. 3) Daily Follow up on employees related concerns and issues. 4) Sharing Appointment confirmation and experience letter (Auto Generate in Zing Portal). 5) Handling employee grievances and disciplinary action. 6) Calling on NCNS data on daily basis. 7) Skip Meets -with 5 associate. 8) Maintaining attrition data on a weekly basis. 9) Conducting notice period meets –ups, Exit interview and managing exit formalities. 10) Issuing PIP for the employees. 11) Coordination with payroll team for hold release and Active inactive data. 12) Working on Rag reports. 13) Retaining agents by calling on absconded data. 14) Salary Help desk -Post salary.