Customer Sales Representative - Saree Department

Job Summary:

The Customer Sales Representative for the Saree Department is responsible for providing exceptional customer service, maintaining product knowledge, assisting customers in selecting sarees, and achieving sales targets. The role requires a pleasant personality, good communication skills, and a passion for ethnic fashion and textiles.

Key Responsibilities:

• Greet customers warmly and assist them in selecting sarees based on their preferences, occasions, and budget.
• Provide detailed information about fabric types, weaving styles, designs, and draping methods.
• Maintain in-depth knowledge of current saree collections, trends, and promotions.
• Handle customer queries, concerns, and feedback courteously and professionally.
• Achieve individual and departmental sales targets.
• Arrange and display sarees attractively to enhance the customer shopping experience.
• Ensure stock levels are maintained and assist in inventory management.
• Process billing and handle cash/card transactions accurately.
• Coordinate with the store manager and visual merchandising team for product placement and promotions.
• Maintain cleanliness and organization in the saree section.
• Build long-term customer relationships to encourage repeat business.

Qualifications and Skills:

• Education: Minimum 12th pass; a diploma or degree in Retail Management or Fashion is an advantage.
• Experience: 1–3 years of retail experience (preferably in ethnic wear or saree sales).
• Skills Required:
• Excellent communication and interpersonal skills.
• Strong product knowledge and fashion sense.
• Sales and negotiation abilities.
• Customer-focused attitude.
• Basic computer and billing system knowledge.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Work Location: In person