Customer Risk Operations

Role Overview: You will be responsible for handling E-commerce, Risk operations, and fraud in operations. Additionally, you will need to have knowledge of the backend ticketing process, possess strong analytical and calculative skills, and have experience working night shifts. Your role will require you to work under pressure and be detail-oriented. Key Responsibilities: - Knowledge of E-commerce, Risk ops, Fraud in Operations - Knowledge of backend ticketing process - Strong analytical and calculative skills - Experience working in night shifts - Ability to work under pressure and be detail-oriented Qualifications Required: - Experience: 0 to 3 years - Qualification: B.COM Graduates, Graduates with a Mathematical Background - Excellent communication skills in English - Comfortable working in 24*7 rotational shifts Additional Details: At TELUS Digital, you will have the opportunity to be part of a global organization that delivers contact center and business process outsourcing solutions to various sectors. The company fosters a caring culture that prioritizes customer experience innovation through teamwork and agile thinking. TELUS Digital, the global arm of TELUS Corporation, is committed to diversity and creating an inclusive workplace, where hiring and promotion decisions are based on qualifications and performance without regard to any characteristic related to diversity. Role Overview: You will be responsible for handling E-commerce, Risk operations, and fraud in operations. Additionally, you will need to have knowledge of the backend ticketing process, possess strong analytical and calculative skills, and have experience working night shifts. Your role will require you to work under pressure and be detail-oriented. Key Responsibilities: - Knowledge of E-commerce, Risk ops, Fraud in Operations - Knowledge of backend ticketing process - Strong analytical and calculative skills - Experience working in night shifts - Ability to work under pressure and be detail-oriented Qualifications Required: - Experience: 0 to 3 years - Qualification: B.COM Graduates, Graduates with a Mathematical Background - Excellent communication skills in English - Comfortable working in 24*7 rotational shifts Additional Details: At TELUS Digital, you will have the opportunity to be part of a global organization that delivers contact center and business process outsourcing solutions to various sectors. The company fosters a caring culture that prioritizes customer experience innovation through teamwork and agile thinking. TELUS Digital, the global arm of TELUS Corporation, is committed to diversity and creating an inclusive workplace, where hiring and promotion decisions are based on qualifications and performance without regard to any characteristic related to diversity.