Customer retention executive

As a Customer Retention Executive based in Jaipur, you will play a crucial role in managing customer relationships and ensuring high levels of customer satisfaction. Your primary responsibilities will include addressing customer inquiries, resolving issues, maintaining customer records, and developing strategies to retain customers. Additionally, you will be tasked with analyzing customer feedback and collaborating with various departments to improve the overall customer experience. To excel in this role, you must possess strong customer satisfaction and customer support skills. Your ability to effectively communicate and provide exceptional customer service will be essential. Proficiency in CRM software and strong analytical skills are also required. Previous experience in the insurance industry will be considered advantageous. This is a full-time, on-site position that requires you to work collaboratively in a team environment. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. If you are looking for a challenging opportunity to enhance customer retention and contribute to the success of the organization, we encourage you to apply for this role.,