Customer Success Specialist Verificient Technologies

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Customer Success Specialist (CSS) in Pune, India, your primary role will involve supporting the post-sales customer lifecycle by focusing on customer adoption, ongoing support, program optimization, and expansion. You must possess a deep understanding of our customers" business objectives and effectively communicate how our solution aligns with and helps achieve their strategic goals. **Key Responsibilities:** - **Onboarding:** Collaborate with the Sales Team to ensure a seamless customer onboarding process, leading to a successful go-live and introduction for the customer. - **Customer Experience Design:** Assist customers in designing their programs to align with product capabilities ...

Posted 5 days ago

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Corporate Account Manager Absolut Info Systems Pvt. Ltd.

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Corporate Account Manager at our company, you will play a crucial role in ensuring the success and satisfaction of our valued customers. Your responsibilities will include leading customer onboarding processes, establishing strong relationships with key stakeholders, driving solution adoption, developing and executing strategic customer success plans, resolving customer issues, identifying opportunities for account expansion, gathering customer feedback, monitoring customer health metrics, ensuring customer renewals, and staying up to date with industry trends. You will be the primary point of contact for customer inquiries, issues, and escalations related to our cloud solutions. By col...

Posted 2 weeks ago

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Customer Renewals Team Lead IRIS Centre of Excellence - India

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Team Leader for Customer Renewals at IRIS KPO Resourcing (I) Pvt Ltd in Chennai, you will play a crucial role in leading our Customer Renewals team. Your responsibilities will include driving team performance, ensuring timely renewals, delivering excellent customer service, and fostering team growth and development. You will be tasked with leading and motivating the Customer Renewals team to achieve performance targets. Your role will involve ensuring smooth handling of customer queries, quotations, and renewals, while monitoring SLAs, workflow, and quality standards. Additionally, you will be responsible for driving revenue growth through effective account management and serving as a p...

Posted 1 month ago

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