Customer Relationship Representative (CSR)

2 - 31 years

1 - 2 Lacs

jogeshwari east mumbai/bombay

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

chat crm resolve support service communication management coordination

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:* * Handle customer inquiries via phone, email, or chat. * Maintain positive customer relationships and ensure satisfaction. * Record customer interactions and update CRM systems. * Resolve complaints efficiently and escalate issues when needed. * Support sales and service teams with client communication. *Vedor Management *Client Coordination *Requirements:* * Good communication and interpersonal skills. * Basic computer and CRM knowledge. * Problem-solving attitude and customer-focused approach. * Minimum qualification: Graduate (any stream).

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Aamra Fashion House India LLP

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