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Customer Relationship officer

Customer Relationship officer

0 years

|

2 Lacs

kengeri bengaluru karnataka

Posted:13 hours ago| Platform: SimplyHired logo

Apply

Skills Required

english bachelor's degree in-person

Work Mode

On-site

Job Description

Handle inbound calls and resolve customer queries related to insurance products
Provide accurate and updated information to build trust and long-term relationships.
Make outbound calls for policy renewals, cross-selling, upselling, and lead generation.
Explain insurance plans, benefits, premium calculations, and terms clearly to customers.
Guide customers through claim procedures, documentation, and grievance handling.
Maintain customer records in CRM and ensure timely follow-ups.

Job Types: Permanent, Fresher

Pay: ₹230,000.00 - ₹275,000.00 per year

Benefits:

Health insurance
Provident Fund

Education:

Bachelor's (Required)

Language:

English (Required)
Kannada (Required)

Work Location: In person

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