Customer Relationship Officer

0 - 3 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Customer Service Representative at our leading mobile Value Added Services company, you will be responsible for handling emails and calls according to process guidelines. Your primary role will involve interacting with customers and providing them with the necessary support. This position requires individuals with 0-12 months of experience, including freshers. The ideal candidate should be a graduate or postgraduate in fields such as BCOM, BBM, BCA, BA, BE, BTECH, MBA, MCOM, BSC, or any other related discipline. Key Responsibilities: - Handle emails and calls in accordance with process guidelines - Interact with customers to provide necessary support - Qualify and escalate issues to the appropriate resources as needed - Ensure customer satisfaction through effective communication and timely resolution of queries Additional Information: - The job does not provide cab facility - Age limit for applicants is below 27 years If you meet the qualifications and are looking to kickstart your career in customer service, we encourage you to apply for this exciting opportunity. For further details or to schedule an interview, please contact Sridevi at 9945764799. Interview timings are from 11 AM to 1 PM.,

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