Customer Relationship Officer

0 years

1 - 3 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Make outbound calls to customers using data provided by the company.
  • Build and maintain strong relationships with customers through effective communication.
  • Understand customer needs and provide relevant information, guidance, and support.
  • Follow up with customers regularly to ensure satisfaction and address concerns.
  • Coordinate with internal teams to resolve client queries or escalate issues when required.
  • Maintain updated records of customer interactions in CRM systems or Excel sheets.
  • Achieve daily/weekly calling targets and maintain high-quality communication standards.
  • Provide feedback to management regarding customer concerns, trends, or suggestions for improvement.
  • Ensure professionalism and a positive customer experience in every interaction.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹32,000.00 per month

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You