Customer Relationship Officer

0 - 31 years

2 - 3 Lacs

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relationship Officer (CRO) — Telecom & Retail Industry: Retail / Customer Service / Telecom Job Type: Full-time (Store-based Role) Locations (Punjab): Ludhiana, Jalandhar, Chandigarh, Mohali, Panchkula, Patiala, Rajpura, Khanna, Amritsar Job Responsibilities Assist walk-in customers at the store and provide product/service information Handle sales, customer queries, billing, and service requests Promote telecom plans, broadband, and value-added services Ensure excellent customer service and relationship management Maintain sales records and daily activity reports Coordinate with store and back-end teams for issue resolution Eligibility Criteria Gender: Male & Female Age: 18 to 33 years Qualification: Graduate (minimum education required) Experience: Sales / Customer Service preferred Mandatory: Two-wheeler & valid driving license Required Documents Aadhaar Card PAN Card Graduation Certificate Salary & Benefits₹17,000 to ₹20,000 (In-hand) + PF + ESIC Incentives up to ₹10,000 PF & Insurance Applicable

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