1 - 3 years
3 - 4 Lacs
Posted:1 week ago
Job Title: Customer Relationship Manager (CRM) females
Location :Mumbai
Employment Type: Full-Time
Salary: ₹25000- 40000 per month (negotiable based on candidate’s profile)
Experience: 1-3 years preferred (freshers with strong communication skills may also apply)
Job Role & Responsibilities:
Handle inbound and outbound customer queries related to gas and petroleum services
Maintain and build long-term relationships with existing customers
Resolve customer complaints efficiently and professionally
Coordinate with the operations and billing teams to ensure timely service delivery
Update and maintain the CRM system with accurate customer data
Identify upselling and cross-selling opportunities where applicable
Ensure customer satisfaction and manage feedback to improve service
Requirements:
Graduate in any stream (preferred: Business, Commerce, or Marketing)
Strong verbal and written communication skills in Hindi and English
Familiarity with CRM tools and basic computer knowledge
Customer-first attitude and problem-solving mindset
Ability to multitask and handle pressure
What We Offer:
Competitive salary based on experience and skills
Opportunity to grow within the organization
Supportive team and structured onboarding
Exposure to the energy sector and a reputable brand
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
Free courses, interview questions and practice for each skill.
Full Time
Tilo Living
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