Customer Relationship Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

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1 - 3 years

4 Lacs

Bengaluru

Posted:5 days ago

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Job Description

Customer relationship manager

Industry: PPF / Car Surface Protection Services
Experience: 1–3 Years Preferred
Location: Bangalore

Job Responsibilities

Handle customer enquiries through phone calls and WhatsApp.
Update customer details, leads, and follow-ups in the CRM.
Convert customer enquiries into appointments and confirmed orders.
Coordinate car inspections, PPF installations, and service appointments.
Explain service packages, pricing, quotations, and warranty details.
Coordinate with customers, the sales team, and installation teams.
Track payments, completed installations, and warranty cards.
Maintain daily CRM records and prepare follow-up reports.
Ensure excellent customer service and customer satisfaction.

Preferred Candidates

Candidates with experience in Car Showrooms, Automobile Dealerships, PPF, Car Accessories, or Automotive Customer Relationship Management are welcome to apply.
Good communication and customer-handling skills are preferred.
Basic computer knowledge and CRM software experience are an advantage.

Interested Candidates

Please share your updated resume.

Contact Person: Architha Jeevan
Email: archithajeevan4@gmail.com
Phone: 7483042446

Pay: Up to ₹35,000.00 per month

Benefits:

Paid sick time

Work Location: In person

Skills Required

Customer Relationship Follow UPS CRM Sales Customer Service Customer Satisfaction Automotive Customer Relationship Management Customer Handling CRM Software CRM tools Client and account management

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Job Type

Full Time

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Customer Relationship Manager