Customer Relationship Manager (CRM)

Magnolia Infrastructure Development Ltd.

0 years

4 - 9 Lacs

india

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

crm documentation updating reconciliation query resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities :

From Real Estate background only
ERP: Responsible for entering the Application Details & Booking of the Customers, Payment Receipt & raising Tax Invoice.
Documentation: Updating Individual Customers File. Responsible for reconciliation with Accounts department, maintaining and Updating Individual Project Google Sheet / Excel
CRM: Maintaining & replying the queries as raised by the customers through E-mail or telephonic conversation.
Roadshows / Fairs / Events participation and management.
One point of contact between the customer and the Project.
Sending Sales Agreement to the customer for signature and follows up for the same.
Send query of Registration to the customer
Organize the registration for the customer with the help of the commercial manager
Liaison with all departments to resolve any query of the customers
Sending Project progress status and forwarding the same to the Customers
Actively resolving customer queries
Regular Payment collection and follow up with the customers.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹75,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement
Paid sick time
Paid time off

Language:

English (Preferred)

Work Location: In person

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