Customer Relationship Manager (CRM)

6 years

2 - 3 Lacs

Posted:1 hour ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relationship Manager (CRM)

Location: Payyanur

We are looking for a Customer Relationship Manager with a minimum of 6 Years of experience to handle customer interactions, service follow-ups, and satisfaction activities in our organization.

Responsibilities

  • Handle customer inquiries and provide timely resolutions.
  • Coordinate with the service team to ensure smooth customer service.
  • Maintain customer records, service reminders, and follow-up schedules.
  • Manage customer feedback and escalate issues when required.
  • Ensure high customer satisfaction and retention.
  • Communicate service status updates to customers.
  • Support service advisors and service managers in daily operations.

Requirements

  • Qualification: Any Degree
  • Experience: Minimum 6 years in customer service / CRM
  • Good communication and interpersonal skills.
  • Basic computer knowledge (MS Office, CRM tools).
  • Ability to handle customer complaints professionally.

Interested candidates share your resume at 70342 88877 or career@kvrtata.com

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You