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ABKASA DESIGNER APPARELS PVT LTD
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Customer Relationship Manager

Customer Relationship Manager

ABKASA DESIGNER APPARELS PVT LTD

0 years

|

3 - 4 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

Apply

Skills Required

support resolve dispatch payments service scheduling

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will understand and resolve customer queries efficiently, driving sales through excellent service.

Key Responsibilities:

Understand customer queries and provide clear, effective solutions to ensure satisfaction.
Generate sales by resolving customer issues and promoting our products/services.
Ensure timely dispatch of customer orders and coordinate with courier partners for smooth delivery.
Follow up regularly with courier partners to track deliveries and address any issues.
Work effectively to collect payments promptly from customers.
Obtain references and feedback from satisfied clients to enhance service quality.
Coordinate with customers for scheduling and confirming appointments at our studio.
Maintain and update customer records accurately.
Collaborate with internal teams to ensure high customer satisfaction standards.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

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ABKASA DESIGNER APPARELS PVT LTD

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