Customer Relationship Management Sr executive

Company Description

G Square, established in 2012, is India's Largest Plotted Real Estate Developer and Tamil Nadu's leading developer, with a strong presence in prominent cities such as Chennai, Bengaluru, Hyderabad, Coimbatore, and more. The company is dedicated to empowering families and businesses by providing premium residential and commercial plots to help them build their dreams. With 13+ years of experience, G Square has delivered over 4,000 acres of land and supported more than 20,000 satisfied customers in creating their perfect homes or establishing successful businesses. G Square is committed to innovation, growth, and providing the ideal foundation for its customers to achieve success.

Role Description

This is a full-time, on-site role for a Customer Relationship Management Senior Executive, based in Tirunelveli. The CRM Senior Executive will be responsible for building and maintaining strong customer relationships, implementing retention strategies, enhancing customer experience, and supporting sales initiatives. The role will also involve handling customer queries, analyzing customer insights, and fostering long-term client satisfaction.

Qualifications

• Strong Customer Retention and Customer Experience expertise
• Proficient Sales skills to support and enhance business growth
• Excellent Communication skills for effectively building and maintaining relationships
• Advanced Analytical Skills to assess customer feedback and improve operational processes
• Proactive attitude, problem-solving abilities, and relevant customer relationship experience
• Bachelor's degree in Business Administration, Marketing, or a related field