Customer Relationship Executive - UCV Finance - Motor Finance - Sales

1 - 2 years

2 - 3 Lacs

Poonamallee

Posted:2 days ago| Platform: Naukri logo

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Skills Required

Relationship management Customer Relation Executive Sales Commercial vehicle Analytical CRE Relationship SAGE Stakeholder management CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead Generation Generates lead for ILSCV/MHCV/PV/UV deals through interactions with DSE or through channel partners/open market Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries Cross-selling product offerings to customers Educates customer with information to build their understanding of issues and capabilities Goes beyond their day to day work to assist customers in a positive manner Dealer Relationship Management Maintaining relationship with assigned dealer Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan applications KPIs: Units Disbursed 1 st EMI Resolution RC Collection Qualification: Graduate/Undergraduate in any stream. Commerce graduate preferred Experience : 1-2 years work experience only in Commercial Vehicle Sales Skills & Competencies Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Hiring Parameters: Should be comfortable to move in the market Should have learning attitude Should have bike and license Should have good knowledge of RTO (UV) Should have product knowledge (UV)

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Tata Capital
Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

1130 Jobs

    Key People

  • Rajesh Sethi

    Managing Director & CEO
  • Supratim Bandyopadhyay

    Chief Financial Officer