Customer Relationship Executive - Pre Sales (Real Estate)

Job Description

Key Responsibilities: Serve as the primary point of contact for prospective clients during the pre-sales stage. Engage with customers to understand their real estate needs and provide detailed information about properties, pricing, financing options, and other related queries. Generate and qualify leads through various channels including inquiries, walk-ins, and digital platforms. Schedule site visits, property tours, and follow-ups with customers to maintain continuous engagement. Collaborate closely with the sales team to ensure smooth handover of qualified leads and assist in closing deals. Maintain an up-to-date database of customer interactions and feedback. Build and nurture long-term relationships with clients to encourage repeat business and referrals. Stay updated with current real estate market trends, competitors, and pricing strategies. Assist in organizing promotional events, property launches, and marketing campaigns. Ensure compliance with company policies and real estate regulations. Required Qualifications: Bachelor's degree in Business Administration, Marketing, Real Estate, or related field preferred. Proven experience (1-3 years) as a Customer Relationship Executive or Pre Sales Executive in the real estate industry. Strong communication and interpersonal skills with a customer-first attitude. Knowledge of real estate market dynamics and property-related documentation. Ability to handle multiple leads and prioritize tasks effectively. Proficiency in CRM software and MS Office applications. Result-driven, proactive, and able to work independently and as part of a team. Pleasant personality and professional appearance. Desired Skills: Excellent negotiation and persuasion skills. Ability to explain complex real estate concepts in simple terms. Strong problem-solving skills with a solution-oriented approach. Multilingual abilities are a plus. Job Types: Full-time, Permanent, Fresher Pay: ₹12,064.85 - ₹49,704.78 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person Expected Start Date: 16/06/2025