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Customer Relationship Executive

NAC Electro Work

1 - 2 Lacs

Mumbai

Posted:15 hours ago

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Job Description

Key Responsibilities:

  • Be the main contact for customers on orders and projects.
  • Handle queries and coordinate internally on drawings, technical issues, production status, inspections, deliveries, documentation, and site matters.
  • Track pending approvals, site readiness, dispatches, and other dependencies — follow up until they’re closed.
  • Monitor project milestones and proactively flag delays or bottlenecks to the right team or management.
  • Work with accounts and sales on payment due dates; send reminders and track collections.
  • Prepare short weekly updates for management and keep clear records of customer commitments and communications.

Qualifications & Skills:

  • Graduate in any discipline; an engineering degree is not required.
  • Fresh graduates may apply.
  • Good spoken and written English is essential, including professional emails and telephone communication.
  • Excellent follow-up skills, attention to detail, ownership and the ability to manage multiple open matters.
  • Comfortable with Excel or Google Sheets, email, WhatsApp and basic office software.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Paid sick time
  • Paid time off

Work Location: In person

Skills Required

Customer Relationship Sales Attention to Detail Excel Google Sheets Problem solving Business English

Free courses, interview questions and practice for each skill.

Job Type

Full Time

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NAC Electro Work

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