Home
Jobs
Companies
Resume

Customer Relationship Executive

0 years

0 Lacs

Surat

Posted:4 days ago| Platform:

Apply

Skills Required

chat duration support crm communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Responsible for making Welcome Calls to the customers and informing all details about product Attending customer queries via calls or chat or mail as the process demands. Communicate customers with all important details about their loan account, duration, charges. Responsible for capturing feedback from the customers and their experience with our Sales rep. and his on-boarding experience. Responsible for categorising the feedback into categories and sub-categories to make it easily understandable to relevant stakeholders. Managing the inbound support for customers which would be both voice & non-voice. Ensure that all interactions are first captured in the CRM. Ensure all customer queries are properly answered and resolved, within SLA. Ensure that all communication channels are managed with protocol and timelines Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9384815170

More Jobs at LATS SOLUTIONS

Civil Construction Supervisor

Chennai, Tamil Nadu

Experience: Not specified

|

INR 0 - 0 Lacs

Civil Construction Supervisor

Chennai

Experience: Not specified

|

INR 0 - 0 Lacs

Customer Relationship Executive

Surat, Gujarat

Experience: Not specified

|

INR 0 - 0 Lacs

Graphic Designer

Anna Salai, Chennai, Tamil Nadu

Experience: Not specified

|

INR 0 - 0 Lacs

Customer Relationship Executive

Surat

Experience: Not specified

|

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Chat Interview Now
LATS SOLUTIONS

7 Jobs

RecommendedJobs for You

Tata Capital logo

Customer Relationship Executive

Tata Capital

Aligarh

Customer Relationship Executive

4 Fox Business Solution

India

ZACKS logo

Customer Relationship Executive

ZACKS

Kolkata

Customer Relationship Executive

CanApprove Consultancy Services

Peelamedu, Coimbatore, Tamil Nadu

Customer Relationship Executive

Eallisto

Calicut

Customer Relationship Executive

AGROFIN FARMERS PRODUCER COMPANY LTD

India

Customer Relationship Executive

4 Fox Business Solution

Shastri Nagar, Kanpur, Uttar Pradesh

Customer Relationship Executive

Elysian Intelligence Business Solution

India

Customer Relationship Executive

The Anaamalais group

Tirunelveli

Customer Relationship Executive

R.K. INTERNATIONAL SCHOOL

India