Customer Relationship Executive

Job Title: CRM Executive
Location: Uttran, Surat
Experience: 6 Months to 2 Years

A growing watch manufacturing company in Surat is looking for a dedicated CRM Executive to manage customer relationships and ensure smooth communication between customers and internal teams. If you have strong communication skills and enjoy working with customers, this is a great opportunity to grow your career.

Key Responsibilities:

• Maintain and update customer information in the CRM system
• Handle customer inquiries through calls, emails, and messages
• Coordinate with sales and production teams for order updates
• Ensure timely follow-ups with customers regarding orders and services
• Build and maintain strong relationships with existing customers
• Track customer interactions and update records accurately
• Assist in resolving customer complaints and provide effective solutions
• Support the team in improving customer satisfaction and retention

Requirements:

• 6 Months to 2 Years of experience in CRM, Customer Support, or a related role
• Good communication and coordination skills
• Basic knowledge of CRM tools and MS Office
• Ability to handle multiple customer queries efficiently
• Strong attention to detail and problem-solving skills

If you are looking for a stable opportunity in a growing manufacturing company, apply now.

For More Information kindly connect us at:
HR Saurabh | +91 93168 35810

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person