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Customer Relationship Executive

0 - 2 years

1 - 3 Lacs

Mumbai Suburban Mumbai (All Areas)

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, and chats to resolve issues promptly.
  • Provide accurate information on products/services to customers through effective communication.
  • Identify customer needs and escalate complex issues to senior team members when necessary.
  • Maintain a high level of professionalism in all interactions with customers.
  • Meet performance targets set by the organization for quality, productivity, and sales metrics.

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