Customer Relationship Executive (CRE)

1 years

1 - 3 Lacs

Posted:23 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

We are hiring Customer Relationship Executives (CRE) for our insurance team. In this role, you will speak with customers over calls, explain insurance plans, support them with their policy needs, and ensure they have a smooth experience.

Key Responsibilities

  • Call customers for policy renewals, pending premiums, and follow up on insurance leads
  • Clearly explain policy features, premiums, coverage, exclusions, and benefits
  • Assist customers with KYC, documentation, policy updates, and basic claim-related queries
  • Maintain accurate policy details, call logs, and customer records in the system
  • Collect customer feedback and share important points with the team
  • Build trust through polite communication and regular follow-ups
  • Achieve daily/weekly calling and renewal targets

Requirements

Qualifications & Skills

  • Experience: Minimum 1 year in telecalling, customer service, insurance sales, or similar calling roles
  • Education: Graduation preferred
  • Skills Required:
  • Fluency in Gujarati (mandatory)
  • Good communication in Gujarati and basic Hindi/English
  • Strong phone-handling and active listening skills
  • Basic computer knowledge (Excel, Email)
  • Comfortable using CRM or policy management systems
  • Good time management and follow-up discipline

Job Type: Full-time

Pay: ₹12,000.00 - ₹30,000.00 per month

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You