Customer Relationship Executive (CRE)

Parikshak.ai

1 years

1 - 3 Lacs

mani nagar ahmedabad gujarat

Posted:1 day ago| Platform: SimplyHired logo

Apply

Skills Required

microsoft excel customer service english computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

We are hiring Customer Relationship Executives (CRE) for our insurance team. In this role, you will speak with customers over calls, explain insurance plans, support them with their policy needs, and ensure they have a smooth experience.

Key Responsibilities

Call customers for policy renewals, pending premiums, and follow up on insurance leads
Clearly explain policy features, premiums, coverage, exclusions, and benefits
Assist customers with KYC, documentation, policy updates, and basic claim-related queries
Maintain accurate policy details, call logs, and customer records in the system
Collect customer feedback and share important points with the team
Build trust through polite communication and regular follow-ups
Achieve daily/weekly calling and renewal targets

Requirements

Qualifications & Skills

Experience: Minimum 1 year in telecalling, customer service, insurance sales, or similar calling roles
Education: Graduation preferred
Skills Required:
Fluency in Gujarati (mandatory)
Good communication in Gujarati and basic Hindi/English
Strong phone-handling and active listening skills
Basic computer knowledge (Excel, Email)
Comfortable using CRM or policy management systems
Good time management and follow-up discipline

Job Type: Full-time

Pay: ₹12,000.00 - ₹30,000.00 per month

Work Location: In person

More Jobs at Parikshak.ai

Sales Manager - POSP Insurance Manager

Ahmedabad

4.0 - 4.0 yrs

INR 3 - 6 Lacs

Sales Manager - POSP Insurance Manager

Ahmedabad

4.0 - 4.0 yrs

Salary: Not disclosed

Sales Manager - POSP Insurance Manager

Ahmedabad, Gujarat, India

4.0 - 4.0 yrs

Salary: Not disclosed

Sales Manager - POSP Insurance Manager

Ahmedabad, Gujarat

Experience: Not specified

Salary: Not disclosed

Marketing Intern

Gandhinagar, Gujarat

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.