Customer Relationship Associate - Sales

As a Customer Relationship Associate - Sales, you will play a crucial role in overseeing and enhancing customer interactions to ensure long-term engagement and satisfaction. Your responsibilities will include: - Developing and maintaining strong relationships with customers to ensure satisfaction and loyalty. - Analyzing customer data and feedback to identify trends and areas for improvement. - Developing and executing customer engagement strategies, including personalized communication and loyalty programs. - Collaborating with sales, marketing, and customer service teams to enhance the overall customer experience. - Addressing customer inquiries, concerns, and escalations professionally and in a timely manner. Qualifications required for this role include: - Bachelor's degree is required. - Minimum of 1 year of experience in customer relationship management. - Proficiency in English language. Please note that this is a full-time position with day shift scheduling. Additionally, the work location is in Ernakulam, Kerala. The company offers quarterly and yearly bonuses to its employees. Kindly note that the application deadline for this position is 01/04/2025.,