Customer Relations Officer

0 - 31 years

2 - 3 Lacs

Posted:1 week ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Handicrafts Unit at Boranada to Salawas Road Key Responsibilities Understand customer needs and provide appropriate solutions Interact with customers via phone, email Maintain and grow B2C customer relationships Collaborate with team members to ensure high-quality service delivery Analyze customer feedback and behavior to improve service and sales strategies Maintain CRM records and follow up on leads effectively Requirements Strong communication skills in English (verbal & written) Confident and pleasant customer interaction skills Experience in B2C sales or similar roles preferred Ability to work well in a team environment Good analytical and problem-solving skills Basic computer knowledge (MS Office, CRM tools) Benefits Fixed working hours (10 AM to 6:30 PM) Annual bonus based on performance Friendly and supportive team environment Growth opportunities within the company ONLY CANDIDATES WITH GOOD COMMUNICATION SKILLS AND WILLING TO WORK AT BORANADA-SALAWAS ROAD MAY APPLY!

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