Customer Relations Manager (In-house Sales)

As a Customer Relations Manager (In-House Sales) at our company, your primary responsibility will be to manage relationships with current and potential customers for steel products like pipes and roofing sheets. You will play a crucial role in ensuring top-quality service delivery, driving sales growth, and maintaining high customer satisfaction levels. Your communication skills will be essential in promoting our products as an authorized distributor of TATA Steels, handling customer inquiries and complaints, processing orders, and fostering strong client relationships. **Key Responsibilities:** - Manage relationships with current and potential customers effectively - Promote and sell company products like steel pipes and roofing sheets - Respond to customer inquiries and provide necessary information - Address and resolve customer complaints in a timely manner - Process customer orders accurately and efficiently - Maintain high levels of customer satisfaction through excellent service delivery **Qualifications Required:** - Graduation in any field - Good communication skills - Experience in customer relations or in-house sales of steel products like pipes and roofing sheets Please note that this position is full-time and permanent, requiring you to work day shifts at our physical location. The preferred educational qualification is a Bachelor's degree, and the minimum required work experience is 3 years. Proficiency in English is necessary for this role. If you are a highly organized individual with excellent communication skills and a knack for building strong client relationships, we encourage you to apply before the application deadline on 25/05/2025. The expected start date for this position is 26/05/2025.,