CUSTOMER RELATIONS MANAGER

The ideal candidate for this position should have 0-2 years of experience and fall within the age bracket of 25-40 years. It is essential to possess a strong command of MS Office, particularly Excel. Responsibilities include planning and executing strategies for customer retention and loyalty. You will be expected to address customer problems and concerns, ensuring their satisfaction. Collaboration with various departments within the organization is crucial for resolving customer issues efficiently and implementing retention plans. Managing the customer database and leading customer engagement initiatives are key aspects of this role. The position is based in Hyderabad. To apply for this position, please send your resume to jobs@bspbooks.net.,