Customer Relations Executive

We are looking :Client Relationship Executive

Industry: Travel and Tourism

Company: AKT Bounce Back Vacations

Location: Bangalore / Goa (Apply only if willing to travel)

Salary: ₹28,000 – ₹35,000 per month

Reporting To: Client Relationship Manager / Sales Head

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About Us:

AKT Bounce Back Vacations is a unique travel brand that curates group tours designed for unmarried individuals aged 30–45 (and up to 52 with medical fitness certification). Our programs focus on emotional well-being, meaningful companionship, and self-reflection—creating more than just a holiday.

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Job Summary:

We are hiring a female Client Relationship Executive to be the bridge between our guests and operations. The ideal candidate must be willing to travel extensively and handle real-time guest support on tours. You will play a key role in building trust, creating memorable experiences, and managing smooth tour execution.

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Key Responsibilities:

Serve as the main point of contact for clients before, during, and after travel.

Travel with groups on tour to manage guest relations and coordination.

Understand individual client needs and tailor solutions accordingly.

Assist with booking accommodations, itineraries, and activity planning.

Coordinate with internal departments for seamless delivery of services.

Handle client concerns empathetically and ensure high satisfaction.

Maintain detailed client records using CRM tools.

Support sales efforts by following up on inquiries and promoting tours.

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Required Skills & Qualifications:

Female candidates only (due to tour composition and role requirements).

Graduate in Travel, Hospitality, or related field.

1–3 years of experience in client service or relationship management.

Excellent communication and interpersonal skills.

Mandatory willingness to travel at least 21 days per month.

Proficient in MS Office and basic CRM software.

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Preferred Attributes:

Friendly, emotionally intelligent, and proactive personality.

Multilingual (English + regional language preferred).

Prior experience in group travel or wellness/experiential tourism.

Based in or willing to relocate to Bangalore or Goa.

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Work Conditions:

Full-time position.

Mandatory travel with tour groups.

Accommodation, travel, and food provided during tours.

Flexibility to work weekends and holidays as needed.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Internet reimbursement
• Life insurance
• Paid sick time
• Paid time off