Customer Relations Coordinator

Company Description Prime Graphite Pvt Ltd, formerly known as Prime Industries, is India's largest and oldest graphite machine shop based in Nasik (Nashik) near Mumbai. We are the premier graphite supplier in India, representing Tokai Carbon Co. Ltd. Japan since 1998. With over 20 years of experience, we excel in meeting Quality-Cost-Delivery demands while assisting customers optimize their processes and improve quality. Role Description This is a full-time on-site role for a Customer Relations Coordinator located in Ambad. The Customer Relations Coordinator will be responsible for managing customer relationships, ensuring customer satisfaction, providing exceptional customer service, and enhancing customer experience on a daily basis. Qualifications Customer Satisfaction, Customer Service, and Customer Experience skills Strong communication skills Customer Retention expertise Ability to prioritize and multitask effectively Experience in CRM software is a plus Previous customer relations experience in a manufacturing industry Bachelor's degree in Business Administration or related field Show more Show less