Customer Relations Coordinator

**Job Description:** **Role Overview:** As a Customer Relations Coordinator at Prime Graphite Pvt Ltd, your primary responsibility will be to manage customer relationships effectively. You will play a crucial role in ensuring customer satisfaction, providing exceptional customer service, and enhancing overall customer experience on a daily basis. This full-time on-site role is based in Ambad, offering you the opportunity to work closely with customers and contribute to the company's success. **Key Responsibilities:** - Manage customer relationships to enhance customer satisfaction - Provide exceptional customer service on a daily basis - Ensure customer retention through effective communication and support - Prioritize and multitask efficiently to meet customer demands - Utilize CRM software to streamline customer interactions **Qualifications Required:** - Proficient in Customer Satisfaction, Customer Service, and Customer Experience skills - Strong communication abilities to effectively engage with customers - Expertise in customer retention strategies - Effective prioritization and multitasking skills - Experience working with CRM software will be advantageous - Previous experience in customer relations within a manufacturing industry - Bachelor's degree in Business Administration or a related field is preferred Note: Prime Graphite Pvt Ltd, formerly known as Prime Industries, is India's largest and oldest graphite machine shop located in Nasik near Mumbai. The company represents Tokai Carbon Co. Ltd. Japan since 1998, excelling in meeting Quality-Cost-Delivery demands and helping customers optimize processes for improved quality.,