We are seeking a proactive and customer-focused Customer Relation Executive to join our dynamic team at a reputed immigration firm. The ideal candidate will be responsible for managing client interactions, maintaining client satisfaction, and ensuring a seamless process throughout their immigration journey. Strong communication skills and a client-first attitude are essential for success in this role.

Key Responsibilities:

Act as the first point of contact for all client inquiries (in person, phone, email, and online).
Guide clients through the immigration process, documentation requirements, and firm procedures.
Schedule and manage client appointments and follow-ups.
Maintain accurate records of client interactions and update CRM systems regularly.
Resolve client concerns promptly and professionally.
Coordinate with internal departments to ensure timely processing of client applications.
Build and nurture positive long-term relationships with clients.
Assist with seminars, webinars, and marketing campaigns as needed.

Job Type: Full-time

Pay: ₹13,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Internet reimbursement

Schedule:

Fixed shift

Supplemental Pay:

Performance bonus
Yearly bonus

Education:

Bachelor's (Required)

Experience:

Customer relationship management: 2 years (Preferred)

Language:

English (Preferred)

Work Location: In person

More Jobs at PR CONSULTANCY & LEGAL SERVICES

CUSTOMER RELATION EXECUTIVE

Cochin

2.0 - 2.0 yrs

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

PR CONSULTANCY & LEGAL SERVICES

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

CUSTOMER RELATION EXECUTIVE